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www.guestcentric.com GUESTCENTRIC INTRODUCES BREAKTHROUGH CUSTOMER ENGAGEMENT PLATFORM FOR HOTELS Fairfield, NJ - GuestCentric, the premier Software-as-a-Service provider for the independent hotel industry, announced today the launching of a breakthrough customer engagement platform. The word-of-mouth revolution led by the explosive growth of social networking sites Twitter and Facebook gives hotels access to a new direct distribution and marketing channel to customers. This new platform allows hotel operators to easily expand their brand with the use of viral marketing strategies and at the same time engage social networking customers by making them feel special. GuestCentrics Customer Engagement platform includes •Guest finder GuestCentrics Guest finder helps hoteliers to easily find potential customers that are planning a trip to a specific city or are looking for specific dates, features etc. •Portable booking link This gadget enables hoteliers to create a link to the booking engine and sell a specific promotion or room type at a specific date and easily send it to a specific social media customer, embed in an email, etc. •Special Twitter Promotion GuestCentric has the first booking engine with a native Twitter follower restriction that allows hoteliers to offer special deals and packages to hotel followers. •Itinerary sharing GuestCentric is the first booking engine that allows sharing trip information with friends. This viral marketing tool extends the brand by ...
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