Mike Krigsman and Dion Hinchcliffe on Salesforce.com’s New Offering: Chatter – Part 1

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Mike and Dion talked to me about the new offering Marc Benioff announced today at the Salesforce.com Dreamforce conference in San Francisco. Will organizations adopt this? What are the issues? How will change management and knowledge management come into play? These are the questions we tackled in this 2 part interview.

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